Age Verification Policy

🔞 Age Verification Policy | VapeCalls UK

At VapeCalls, we believe in responsible vaping and strictly ad here to UK laws to ensure our products are sold only to adults aged 18 or older.That’s why we use a 18+ Age Gate and quick and simple age verification system during checkout.
Whether you're buying your first vape kit or restocking your nic salts, your age must be confirmed before you can place an order.

How Does Age Verification Work on Greet Vape?

We have made the verification process quick and seamless. To ensure strict compliance with age restrictions, we use a simple two step verification system on our site:

  1. Age Verification Pop-up: When you first visit VapeCalls, you will see a popup prompting you to confirm that you are 18 or older.
  2. Cart Checkbox Agreement: Before proceeding to checkout, you must check the box agreeing to the statement: ☑ “I'm over 18 and I agree to Terms and Conditions and the Refund and Cancellation Policy.”

Once this box is checked, you can proceed directly to checkout and complete your order.

Why Is Age Verification Needed to Buy Vapes Online?

It’s UK law. Since 2015, it's been illegal to sell vaping products to anyone under 18 — online or in-store. That includes:

  • Vape kits
  • E-liquids (with or without nicotine)
  • Nic salts
  • Pods, coils, and other vape accessories

By checking your age, we’re helping:

  • Protect underage individuals
  • Maintain compliance with UK legislation
  • Promote safe and responsible vaping for adults

What If Age Verification Fails?

If our system can’t confirm you’re 18+, don’t worry, it may be due to:

  • A mismatch in your name or address
  • Using a nickname instead of your legal name
  • A recent move or postcode update

In this case, we’ll contact you to ask for a valid photo ID (UK driving licence or passport). Uploading it is safe, quick, and fully secure. Your ID is not stored and is only used to confirm your age.

Please Note: If you cannot provide valid proof of age when asked,your order will be cancelledand refunded in full. This helps us follow the law and keep our community safe.